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Reputation Management

Never miss a Google review again.

Connect your Google Business Profile for real-time review monitoring, AI-drafted replies, and safe auto-replies that protect your local SEO.

Google reviews

Auto-managed
A

Amanda T.

"Great service — fast response, clear communication, and the team was professional."

Auto-replied

Thank you so much, Amanda! It was a pleasure working with you.

The leak

Responding to every review consistently is a time sink, so it doesn't happen — and your local ranking and customer trust quietly slip.

What happens underneath

The details your team never has to manage manually.

1

Syncs from Google Business Profile

New reviews appear automatically with rating, status, reviewer details, and a complete response trail.

2

AI drafts every response

Responses use your business context, preferred tone, custom phrasing, return-business language, and sign-off rules.

3

Safe automation after trust

Auto-reply unlocks after 10 approved responses, can cover 4-5 star reviews, and never auto-posts to low-star reviews.

4

Humans handle risk

Negative reviews get a draft, but a person approves or edits before anything is posted.

Where it gets practical

Built for the messy parts of real customer conversations.

Safety-first by design

Rules prevent emotional, argumentative, legal, or compensation promises.

Notifications that matter

Alert the right team members when a review needs attention or approval.

Local SEO lift

Fast, consistent review engagement signals that your business is active and responsive.

The payoff

What it means for your business.

  • Consistent review responses without the busywork
  • Auto-reply for positive reviews after trust is established
  • Human approval for negative reviews
  • Better local ranking and customer trust

Ready for every lead to have a next move?

See how brayv.ai replies, follows up, books, and hands off inside one continuous Customer Journey.

No setup headaches Human-in-the-loop control Carrier-compliant texting